Frequently Asked Questions

Need help with your order or got a question that you need answered? Just check for your question below to find the answer! If you can’t find what you are looking for, please don’t hesitate to contact us.

How do I get my money back if I’m not satisfied?

If you’re not happy with your product for ANY reason within 30 days of purchase, simply contact our customer service department and one of our representatives will talk you through how to ship your product back to us. Once we have received your product, we will issue you your money back. It’s that simple.

Once I place my order, will anything be sent/billed to me in the future?

No. You will only be billed for what you order on any given day, and nothing more. You will only be shipped the products that you order. Rest assured, you’ll NEVER be automatically billed for anything.

What methods of payment do you accept?

We accept all major credit cards, as well as Paypal.

What shipping methods are available to me?

We offer free shipping for all shipping destinations in Mainland USA. Shipping transit times are usually 3-5 business days.

Non-mainland USA shipping destinations like Alaska, Hawaii, and Puerto Rico will be extra due to the higher cost of shipping. Transit times to these places are also longer at around 4-8 business days.

International Shipping

Sorry international shipping outside of the USA is not yet available but will be available soon. Please contact us and we will notify you once it is available

How can I track my shipment?

An email will be sent to you with your tracking information within 1-3 days of your order. If you can’t locate this information and have tracking questions about your shipment, just contact us and a representative can assist you.

Where is Wholesome Wellness located?

Our headquarters are located in Portland, Oregon. We have a distribution centers across the USA. All of our products are manufactured in the USA in a GMP and FDA certified facility.